Privacy Policy

1. Introduction

At Homway, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Make a reservation
• Contact our customer support
• Participate in promotions or surveys

This information may include:

• Name
• Email address
• Phone number
• Billing address
• Payment information
• Passport or ID information (when required by hostels agent or landlord)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Referring URLs
• Time spent on pages
• Pages visited
• Links clicked

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing and confirming your reservations and connections
• Creating and managing your account
• Providing customer support
• Sending administrative information
• Sending marketing and promotional communications (with your consent)
• Personalizing your experience on our platform
• Improving our website and services
• Protecting against fraudulent or unauthorized transactions
• Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Hostels and accommodation providers: To process your reservations
• Service providers: Third parties that help us operate our business (payment processors, cloud services, etc.)
• Business partners: For joint marketing efforts or promotions (with your consent)
• Legal authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate or incomplete information
• The right to erase your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

contact@homwayapp.com