Last updated: September 2025
Welcome to Homway! These Terms of Service govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms.
When you make a reservation through our platform, you enter into a direct agreement with the hostel and it manager. We act as an intermediary between you and the accommodation provider, the agent and landlord.
A reservation or connection is confirmed once you receive a confirmation email with a reference number. Please ensure all details are correct upon receiving your confirmation.
All payment, both the reservation or connection fee and the first payment should be made through us to the accommodation providers. While you make the payment of the reservation or connection fee directly on our platform, you are expected to make the first or ratio payment of the hostel fee in not more than 48 hours or two working days (Sunday exclusive) after the day of reservation or connection fee payment. You can make the payment by coming physically or directly to our location @Behind Engineering Workshop, Lautech Main Campus, Ogbomoso (from 9am to 5pm), where you will be given the direction to your hostel and probably the key to your room, and as a case, meeting with your roommate. Or reach us directly on our official Whatsapp platform at (+234 708 353 9330) to make the payment.
Failure to make the First or ratio payment of the hostel fee, before 48 hours or two working days passed, after the day of reservation or connection fee payment, will leads to cancellation of your reservation or connection, without refund. You are only advice to make a hostel reservation or connection with roommate when you are ready for the hostel payment and moving in.
In general, cancellations of reservation or connection made by you within 72 hours after the reservation or connection fee payment may be eligible for a full or partial refund of both your reservation or connection fee and your hostel first or ratio payment (if already paid), depending on the reason for cancellation and hostel's or manager specific policy. cancellations made more than 72 hours after the reservation or connection fee payment may not be eligible for any refund. As for roommate or connection, you are still eligible to file for refund of your hostel ratio payment, in not more than 21 days after moving in: this is allowed to ensure the flexibilty of choice in continues living together or seperation, maybe due to incompactibility with the room owner or some other specific reasons. Please review these policies carefully before completing your reservation or connection as the case may be.
As a user of our platform, you agree to:
While we strive to provide accurate information about the hostels listed on our platform, we cannot 100% guarantee the accuracy of all details. We are not responsible for any inaccuracies in hostel descriptions, ratings, or amenities. You are hereby advice to make a proper inspection of the hostel before making the full payment. You can always contact us if you will like to do inspection of any vacant hostel at contact@homwayapp.com or directly on whatsapp at (+234 708 353 9330). Note: our physical involvement in inspection services may attract charges.
We are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our platform or services, including but not limited to:
EazyTravel is a service provided under Homway, designed to help students book safe and reliable buses during festive and high-traffic travel periods. By using EazyTravel, you agree to the following terms and conditions.
Our responsibility covers every user from the moment a booking is made up to the point of boarding the designated bus. Once a passenger has successfully boarded and the journey has commenced safely, EazyTravel is no longer responsible for events, incidents, delays, or outcomes that occur during or after the trip. Any issues that arise during the journey fall under the responsibility of the transport company or driver.
Users are eligible for a full refund of their transport fare (T.fare) provided the cancellation is made before 6:00 PM on the day before the selected travel date. Cancellations made after 6:00 PM of that day may not be eligible for refund as the bus seat may have already been reserved for you.
If EazyTravel fails to provide a bus up to one hour after the scheduled departure time, users are automatically eligible for an instant refund of their full transport fare, which may either be in cash or transfer. However, the booking processing fee paid through Paystack (₦200) is generally non-refundable, except under rare or special circumstances. Even in special cases, the refund of the ₦200 fee is not instant.
Users are required to arrive at the departure/boarding point at least15 minutes before the scheduled departure time. Failure to arrive on time may result in losing your reserved seat without eligibility for refund.
Users must behave respectfully and responsibly at all boarding points and inside the bus. Any misconduct may lead to denial of boarding without refund.
Users must provide accurate travel information, including full name, phone number, date, and destination. Incorrect details may affect reservation validity, and EazyTravel will not be held liable for travel disruptions caused by incorrect user-provided information.
While EazyTravel ensures that all partnered buses are vetted and verified, we do not guarantee or take responsibility for the internal operations, driving behavior, safety standards, or unforeseen events that occur once the journey has started. Any travel-related complaints must be directed to the transport operator.
EazyTravel may update routes, pricing, schedules, partners, or service procedures at any time to ensure operational safety and efficiency. Users will be notified when major changes affect existing bookings.
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our platform after any changes indicates your acceptance of the modified terms.
If you have any questions about these Terms of Service, please contact us at: